Oops Management

Who the heck came up with term Transcendent approaches to quality control???

And even more importantly- can I come up with a good Acronym for Garvin's 8 Dimensions of Quality?
Feedback is appreciated- remember- the more colorful it is, the easier it will be for my brain to retain and regurgitate during the exam.

The 8 Dimensions are Performance, Features, Reliability, Conformance, Durability, Serviceability, Aesthetics and Perceived Quality.

The Service Quality Dimensions are probably more relevant to the exam...
Assurance Empathy, Tangibles Reliability and Responsiveness. (A case analysis of Exel implementation of logistics software).